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3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud.

Unified Communications (UC) refers to a phone system that integrates multiple communication methods within a business. Your business probably communicates in a number of ways: Phone calls, video conferencing, instant messaging, email, SMS and Live Chats

3CX Call Center Features provides you with all the tools you need to review your agents performance like Answered calls, abandoned calls, average longest waiting time and more are all within easy reach, allowing you to ensure that your call / contact center is running smoothly at any given time.

Features

  • On-Premises and Cloud Solutions
  • Unified Communications
  • Advanced Call Center Features
  • Video Conferencing
  • 3CX Apps: Web Client, iOS, Android, Windows, Mac
  • CRM Integration
  • Web Conferencing

3CX increases productivity reduces business travel time and costs, streamlines operations and improves customer service